You can cancel your order online before the product has been shipped. In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Unfortunately, an order cannot be cancelled once the item has been delivered to you. In order to cancel an item in your order:

-Log into your BollyWoo account and go to the 'My Orders' page

-Identify the item you want to cancel and click on the corresponding 'View Details' link

-In the detailed order page, you will see 'Cancel' links against each of the items in that order

-Click on the 'Cancel' link, indicate the reason for cancellation, choose a mode of refund and confirm cancellation